7/10/22 USPS Rate Update Instructions

On Sunday, July 10th, 2022, the USPS implemented changes to Mailing and Shipping Services. 

Simply connect your online-enabled mailing machine and download the rates by going to the Online Services menu on your mailing machine and placing a Generic Call.

After the download, the mailing machine will automatically switch to the new rates when they become effective on July 10, 2022.  If you use software such as Neoship, EMS, ESS, SMART or eCertify, they will update automatically the next time you log in or after the effective date of 7/10/22.

Download Instructions for Current Postage Rate Updates for Quadient

You can download the new postage rates effectively using the following four simple steps:

For MOST Quadient mailing machines:

• Connect your Quadient mailing machine as you normally would when downloading funds, either by LAN (internet) or modem (phone line)

• Press the Menu button, select option #9 (Online Services), and press OK

• Select option #3 (Generic Call), and press OK

• The mailing machine will then connect and download the new rates.

• Wait for the "Transaction Successful" message is displayed.

• Press the "home" button to return to the homescreen.

• Technically, the newer iX machines should pull the new rate table when it does it's daily sync call - it would not hurt to perform it manually

For the iX-3 machines, the procedure is similar but with an extra step:

• Connect your Quadient iX-3 mailing machine as you normally would when downloading funds, either by LAN (internet) or modem (phone line)

• Press the Menu button, select #4 (Advanced Settings)

• #1 (Online Services), and press OK

• Select #2 (Generic Call), and press OK

• The mailing machine will then connect and download the new rates

If you still have questions, please don't hesitate to call us at

(877) 971-1500.

We're here to help. Thank you for your business.